Support

Tutorial

FAQ

Why does the app always pop up a window asking to input IP address?

It is always caused by that the client device does not connect to the CamFi's wifi hot spot. To solve this issue, please tap the home button, tap the Settings->WLAN, select the network named camfi-XXXXX, then restart the app.

The USB cable of CamFi does not fit for my camera, what shall I do?

The cable of CamFi is designed for standard mini USB 2.0 which is used in most of DSLR cameras. Some new cameras use USB 3.0 port such as Canon 7D Mark II, 5DIII, 5D S, Nikon D810. And some Nikon cameras uses special size for the USB port, such as Nikon D3200, D5100, D7100. So for these cameras, please just use their original cables to connect to CamFi.

Can I use a CamFi with the flash lamp or flash trigger at the same time?

Putting the CamFi on the hot shoe is just for fixation, it is not necessary to always be on the hot shoe. If needed, you can hang CamFi on a tripod or on your wrist, and you can also buy a dual shoe bracket on Amazon, then you can put the flash trigger and the CamFi on the bracket at the same time.

Why does the focus function not work?

1. For Canon, it needs change the AF options to Live mode by using the camera's menu button. Quick mode or Face Detect Live mode is not supported by the app.

If the auto focus still does work after the above steps, please check if the AF-ON button is customized. It needs to restore to the default setting if it is customized.

2. For nikon, it will do not work if the af area mode is face priority or subject tracking. please change the mode to wide area or normal area. how to set af area mode on your nikon 7100(link:http://www.dummies.com/how-to/content/how-to-set-the-afarea-mode-on-your-nikon-d7100.html) illustrates the steps thoroughly.

Why does the D3 and the D3s cameras do not auto focus?

Please try to change the following settings, Menu -> Shooting menu -> Live view mode -> Tripod.

How to connect camfi with pc?

Camfi supports the following two ways to connect with a pc:
1. Wireless connection. you can connect camfi to your pc through the camfi wireless network by using a portable usb wi-fi.
2. Cable connection. connect camfi to your pc via the lan cable.

How to receive pictures by using TV?

There are two ways:
1. By using a pc or laptop connected to the tv through our pc client to display the photographs in a photo shoot.
2. By using an amazon fire tv stick or other android tv stick. after having installed our tv client app, you can use an lcd tv to show your photos as they are taken.

Can the photographs be transmitted between the two floors?

It is related to the structure of the building because the signal may be weakened through the wall. we recommend that you use the wi-fi signal amplifier, or use a cable to connect the devices when the signal is weak.

Is there a battery in CamFi? How long can it be used?

CamFi has a built-in 1800mAh rechargeable battery and it can NOT be removed. The duration of the battery is more than 6 hours for the normal work.

Does CamFi use my mobile broadband? Can CamFi be used for outdoor purposes? How about the transmission distance?

CamFi is a wireless remote controller for DSLR cameras. It is a Wi-Fi transmitter, and as such, it will NOT need your mobile broadband.You can connect a CamFi device to a DSLR camera with a USB cable, then use your mobile phone to connect to the CamFi device over the Wi-Fi to remotely control the DSLR camera, which allows you to view, focus and shoot photos. It supports 802.11n Wi-Fi technology, and has a high transmission speed and wide signal coverage. The Wi-Fi signal can be up to 50 meters in a barrier-free environment.

How to share photos quickly without switching Wifi?

Some users feedback that they have to switch networks before sharing photos on Facebook, and they feel it is inconvenient. Actually, most high end mobile phones like iPhone and most of Samsung mobile phone do not need to switch WiFi to share photos directly through Ftp or Facebook. The reason is because these models support MultiPath TCP (MPTCP) protocol, and will automatically switch to another network available in case one does not work.

Setting as follows: (It may use mobile bandwidth. Generally, to share a single image size will not exceed 1M bytes)
Steps:
1.Find the IP address setting item in the wireless network setting of the mobile phone system;




2.Switch DHCP to static IP;
Set IP address to 192.168.9.xx (xx to 1~255), the subnet mask to 255.255.255.0, leave the gateway and DNS blank



3.After re-launching App, you are no longer required to switch the network to share photos. And the next time you are using this CamFi, you do not need to set it again.